I would first like to say that I really appreciate the excellent level of customer service!! :) I'm 6 months pregnant, so, a few weeks isn't going to be a problem at all!!! Thanks so so much for the follow up, and I am happy to have purchased from a Canadian Store as opposed to buying from Dwell directly
Thanks again, and looking forward to the package!
Thank you so much for your efforts. I just placed our order for the bed and headboard. I wanted to express our gratitude to yourself and the business for making it a pleasurable experience to deal with an online retailer. Living in Whitehorse our options are severely limited and most online retailers seem to write us off as a remote location not worth doing business with. I will be placing future orders with your company and will be sure to tell all of my design savvy friends in the north of your commitment to excellent customer service.
I recently ordered a table & 8 chairs (LAX Mash Studios). They arrived today, less than 2 weeks after ordering. And I am in love! It is truly a gorgeous set & was so well protected on delivery & can't say enough about how beautiful it looks in my home!
I wanted to thank you for your amazing support - email & phone. It is so great to see a Canadian site with amazing product and exceptional service. I will spread the word & I will order again!
Thanks & best to all of you at Karibou
Great product, great service. Just wanted to let you know that I have been completely satisfied with both the products I have purchased (HiLo Chair x 2) and the service on the website. My first order would not go through the website and I was able to speak with a human person on the phone immediately who took my order in a friendly and professional manner. I loved the HiLo Chair so much for my toddler, I purchased another one for my infant. It arrived 2 business days after I ordered it, and like the first one, was complete in the package and easy to put together. I have recommended both the HiLo Chair to anyone who will listen and have nothing but high praise for Modern Karibou as well.